Operation Analyst Specialist

Job Description

Data Management & Dashboard Creation

• Build and manage up-to-date input data feeds for daily, weekly, and monthly dashboards to track Online Business Operation performance.
• Automate data refresh processes whenever possible to improve efficiency.

Business Needs Analysis & Insight Generation

• Collaborate with stakeholders to understand their needs.
• Analyze data to identify key issues, opportunities, and trends impacting operations.
• Translate data into actionable insights that inform strategic decision-making.

Reporting & Communication

• Design and develop visually. appealing dashboards to effectively monitor Business Operation performance.
• Prepare regular reports (daily/weekly/monthly) on key business metrics
• Effectively communicate data analysis and insights to stakeholders through presentations or other means.

Knowledge Management

• Maintain up-to-date transfer documents and knowledge repositories to ensure transparency and smooth knowledge transfer.
• Regularly update these documents to reflect changes in processes and systems.

Job Requirement

• 2+ years of experience in data analysis with large datasets and experimentation preferred.
• Strong analytical & problem-solving skills with expertise in SQL, BigQuery, and Excel.
• Excellent communication & business acumen.
• Highly organized with proven ability to manage multiple priorities and deliver under pressure.
• Meticulous attention to detail to ensure data accuracy and consistency.
• Exceptional visualization skills to create clear and impactful data visualizations.
• English proficiency is a plus.