Operations Executive

Job Description

Operations Tasks (80%):

· Together with Brand Manager/Operation Manager develop and monitor closely trading plan, action plan and incentive program to achieve sales target

· Update and prepare daily, and monthly quantitative and qualitative reports for all stores

· Control and maintain approved annual and monthly store budget for retail operations

· Monitor operations status of the stores and provide recommendations or solutions to improve retail operation regularly to Brand Manager/Operations Manager

· Ensure that all operation activities are compliant with company’s policies, company’s procedures and local legal frame

· Ensure all operational policies and procedures are thoroughly communicated to all retail sale team in a timely manner thru mails, memo and notices.

· Work with Brand Manager, Product Assistant and VM Executive to establish systematic and updated trainings for every staff

· Monitor and control stock level and give suggestions on extra orders or stock consolidation according to trading plan and current performance.

· Support SM/ASM to maintain high level of customer service and liaise with CRM to provide after sale’s service and customer’s feedbacks

· Work with PMD on any maintenance needs according to brand’s standard and all issues are addressed to a timely manner.

· Collaborate with PMD on store relocation, store re-sizing, store renovation and new store opening and assist on set up of store operations

Administration Tasks (20%):

· Responsible for consolidating uniform orders for all retail staffs

· Manage the order of stationary and retail equipment effectively

· Support for all administration work for staff sales operations

· Attend floor for urgent situations relating to client service

Job Requirement

·         Strong back ground and work experience in fashion retail.

·         Self-motivated, proactive, multi-tasks & independent

·         Loyal and honest, strong work ethics.

·         Demonstrated leadership and vision in managing staff groups.

·         Strong Communication and Organization skill

·         Team Work

·         Excellent computer and Microsoft office skill

·         Good in English