Order Processing Executive

Job Description

We are looking for an experienced and well-organized an Order Processing Executive. An Order Processing Executive is a key member of a company’s administration team responsible for maintaining and managing customer orders from start to finish. This can include processing orders, liaising with suppliers, communicating with customers, and resolving any issues relating to orders. The role involves managing the order and delivery process, ensuring that orders are processed accurately, efficiently and within set timeframes. Order Processing Executive are required to have excellent attention to detail, strong communication skills and great organizational abilities to successfully manage large volumes of complex orders on a daily basis.

Order Processing Executive is responsible for managing customer orders and ensuring that they are processed efficiently and accurately. This role involves handling customer inquiries, data entry and order tracking, as well as working with internal departments to ensure orders are fulfilled in a timely manner. Order Processing Executive must be able to work independently and take initiative in a fast-paced environment.

Responsibilities

• Processing customer orders.
• Handling customer enquiries.
• Maintaining accurate records.
• Ensuring orders are shipped in a timely manner.
• Resolving any customer issues.

Job Requirement

Requirements & Skills

• Ability to handle customer orders accurately and efficiently.
• Ability to work independently and as part of a team.
• Proficiency in English.
• Good knowledge of MS Office and other relevant software.
• Excellent communication and customer service skills.
• Excellent organisational skills.