Performance Management Manager

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.
Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.

I. JOBDESCRIPTIONS
1. Performance System Design and Implementation:

• Lead the creation and execution of a performance management framework that aligns with the company’s mission, values, and strategic objectives.
• Develop performance appraisal processes, documentation standards, and training materials to ensure consistent and fair evaluations.
• Partner with cross-functional leaders to ensure the framework addresses the needs of all departments, while remaining adaptable to evolving business goals.

2. Goal Setting and Alignment:

• Implement a goal-setting process that aligns individual and team objectives with company goals, ensuring clarity, relevance, and measurability.
• Provide resources, training, and support to managers to effectively set, track, and review goals with their teams, reinforcing accountability and motivation.
• Facilitate quarterly and annual goal alignment workshops to keep objectives synchronized with organizational priorities.

3. Coaching and Development:

• Design coaching programs that provide managers with the tools and resources to guide, support, and develop their teams effectively.
• Train managers on effective feedback techniques, focusing on constructive communication that supports employee growth and improvement.
• Track coaching engagement and feedback to assess the impact and effectiveness of development programs.

4. Performance Data Analytics and Reporting:

• Analyze performance metrics to identify trends, strengths, and areas for improvement, using data to support continuous improvement in performance management.
• Compile and present performance insights in quarterly reports to inform leadership on employee performance patterns, departmental achievements, and developmental needs.
• Ensure data accuracy and compliance, maintaining confidentiality and integrity in all reporting.

5. Employee Engagement and Retention:

• Design and implement initiatives that foster a positive work environment and build employee engagement, utilizing insights from performance reviews.
• Conduct surveys and feedback sessions to assess employee engagement and identify opportunities for improvement in the employee experience.
• Coordinate with the Learning & Development team to support retention through targeted development programs that address career growth and satisfaction.

Job Requirement

II. REQUIREMENTS
1. Knowledge

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field (Master’s degree is a plus.)

2. Skills

• Strong analytical skills with experience in HRIS and performance management software.
• Proven ability to lead initiatives and work cross-functionally.
• Excellent communication, coaching, and interpersonal skills.

3. Experience

• Minimum 5 years in performance management, HR, or organizational development roles, with at least 2 years in a managerial capacity.

III. WHY YOU WILL LOVE JOINING US?
1. FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

2. FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!