General and Task Management: • Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times. • Plan, co-ordinate and monitor the receipt, storage and dispatch of goods. • Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements. • Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage. • Organise, facilitate and manage stock takes at regular intervals. • Ensure that all relevant procedures and processes are followed and adhered to in line with the Company’s procedures and requirements. • Responsible for driving Standard Work and ensuring quality processes are implemented to ensure a "Right First Time" product to the customer aligned with their expectation. • Deliver the product to the customer on time, every time using appropriate methods. • Operate visual delivery tracking systems in order that commodity status can be seen at a glance • Ensure that internal delivery processes are adhered to support dispatch time windows • Lead follow up and resolve Customer concerns • Identify errors and eliminate root cause using robust countermeasures • Sustain the corrective actions to eliminate repeat issues • Deliver efficiencies to support year on year operational budget reduction • Manage the implementation of engineering changes, production trials, model change and pilot build ensuring robust product life cycles. • Monitor and review operational methods to facilitate both qualitative and quantitative improvements within the operation whilst ensuring continuous customer service. • Control of Fork Lift Truck management to ensure full operational capacity and achieve daily targets. • Oversee any planned maintenance of vehicles, machinery and equipment • Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy. • Record and communicate all shortage issues to the relevant Materials Analyst • Monitor stock levels in order to highlight minimum and excess levels and therefore prevent part shortages. People Management: • Build team philosophy and cultivate a team atmosphere by working with the team to achieve the company's targets and objectives • Maintain training matrix and ensure employees are adequately trained and competent within their role to ensure operational flexibility • Coach the team daily in order that a common goal is focused upon and those business objectives are met consistently • Planning, managing and adjusting staffing levels to meet daily operational requirements within the warehouse. • Manage Manpower resource effectively to support customer delivery requirements and also Lean Manufacturing principles. • Drive Company Absence Control Procedures to ensure maximum attendance levels. Administer holidays, sickness and timekeeping effectively. • Deal with all personnel issues on shift including interaction with the Trade Union, in line with Company Policy and Collective Agreements. • Supervise the warehouse team and manage day to day warehouse operations. Self Management: • Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures. • Embraces personal challenge. • Confident, rounded thinking. • Is self aware. • Is resilient, assertive, optimistic and open to change. • Engages interest and participation of others and has a collaborative approach to working with others. • Actively Committed to team development. • High levels of motivation and action orientated.
Job Requirement
• Experience of operating in a supervisory capacity within a fast paced, highly pressurised warehouse and distribution environment. • Certified in: Dangerous Goods Handling and aviation security. • Good IT systems knowledge and skills including advanced Excel skills. • Membership of an appropriate professional body would be advantageous. • Possess the ability to lead and motivate a team of people to succeed by utilising appropriate interpersonal styles including leading by example, setting objectives and defining responsibilities to give a clear sense of direction. •.Able to achieve results by setting high standards and committing to clear objectives. • Strong people and performance management skills. • Computer literate with good numeric skills.