Retail Associate/Nhân viên bán hàng (Luxury new store)

Job Description

Job Summary:

You will be a professional customer consultant, helping customers clearly understand the products and services we provide. Provide excellent customer service and meet sales quotas for business.

Main responsibility:

- Always learn details about our products and services

- Consulting customers about product features, pricing and after-sales services. Contacting to related departments to finish the order on time.Follow up order from receiving to delivery

- Building and maintaining a CRM database. Collection & recording all customer information when they come to store even, they do not buy

- Get and provide customer feedback to managers

- Ensure the brand standard in Display. Product & visual must display as the right guideline

- Product quality Control & Loss Prevention. Assisting in monthly inventory and production display

- Ensure the store standard as company regulation, The stores are clean, tidy & dust-free, products & Selves are clean

- Absolute compliance the regulation and policies of the company

- Always take multi-tasks assigned by Manager.

Job Requirement

1. Qualification: High School

2. Experience: Minimum of 1 years. Especially the Retail industry.

3. Skills:

- Has a good sales and customer service skills.

- Strong communicative and interpersonal skills.

- Be able to work rotating shifts and overtime when required.

- Prioritise candidates with backgrounds in luxury goods industry.

- Good appearance and English communication.