Sales Operations Manager – FMCG

Job Description

1. Go to Market (GTM) Manager Responsibilities:
   • TU Implementation & Field Coaching:
     • Conduct TU health checks for ASM/SS to ensure smooth implementation.
     • Assist sales teams to ensure the use of standardized forms and approved best practices tools.
     • Provide ongoing problem-solving to optimize sales processes.
   • Sales Intelligence Solution (SIS) Implementation:
     • Support the rollout of new solutions and train the frontline teams on effective usage.
     • Provide feedback to the SIS team for continuous improvement of the solutions.
   • Distribution Management Program (DMP) Implementation:
     • Assist in ensuring salesforce (ASM/SS) uses standardized forms and procedures.
     • Assist in setting up new routes and rerouting as per DMP guidelines.
     • Track performance frequently, proposing corrective actions as needed.
     • Ensure compliance from distributors, particularly regarding policies such as promotions.
2. Business Analysis:
   • Consolidate and report sales location data to the functional team for analysis and reporting.
   • Maintain records and performance profiles for sales locations based on performance, identifying potential business opportunities at respective sales units.
   • Provide actionable insights and updates to leadership and functional teams on territory performance.
3. Sales Performance & Operations Management:
   • Develop and implement strategies to enhance overall sales performance.
   • Collaborate with sales, marketing, and distribution teams to align efforts for optimizing market activities, stock returns, and other operational processes.
   • Analyze risk factors, initiate cost-optimization strategies, and enhance efficiency in the sales processes.
   • Ensure smooth and effective management of sales operations, addressing challenges, and streamlining activities across markets.
4. Collaboration & Reporting:
   • Work closely with the sales and marketing teams to ensure alignment of sales initiatives and strategies.
   • Provide clear data-driven reports with actionable insights to senior management and functional teams.

* Benefit package:

• Net Salary: Your take-home pay after deductions.
• 13th Month Salary & KPI Bonus - 12 days of annual leave
• Healthcare: Extra health coverage beyond the basic.
• Opportunities for professional development.
• Supportive and employee-centric work environment.
• Engagement Activities: Activities to enhance employee engagement and team spirit.

Job Requirement

• Education: Bachelor's degree in relevant fields (Business, Marketing, Sales).
• Experience & Skills:
  • A proven track record in sales or sales management, particularly in the FMCG sector.
  • Sales Capability Experience: Minimum 2 years of experience in managerial or supervisory roles focused on sales capability, including GTM strategies, distribution models, and team coaching.
  • Strong knowledge of GTM, sales operations, distribution models, and sales performance analysis.
  • Exceptional analytical skills with a deep understanding of sales data and market dynamics.
  • Proficiency in Distribution Management Systems (DMS) and Microsoft Office Suite (Excel, PowerPoint).
  • Project management experience with a strong drive for results and efficiency optimization.
• Soft Skills:
  • Strong leadership abilities and excellent interpersonal and communication skills.
  • Ability to work in cross-functional teams and build effective relationships.
  • Strategic thinking and strong problem-solving skills.
  • Fluent in English (both written and spoken).