Sales Support Executive

Job Description

Sales Administration & Organization:

• Compile and organize daily lists of potential leads and delegate them to appropriate sales team members.
• Maintain an accessible and organized filing system for all sales and administrative records.
• Handle all administrative tasks for the sales department, including preparing sales documents, reports, and client communications.
• Process sales orders promptly and accurately, ensuring all necessary documentation is completed.

Client Scheduling & Sales Support:

• Schedule client meetings, conferences, and other appointments for the sales team, ensuring timely follow-up and preparation.
• Expedite rush orders, modify sales orders, update shipping information needed to meet customer demands.
• Provide administrative assistance to management and executives as needed, including preparing reports and supporting decision-making.
• Support the sales team with various tasks, ensuring seamless communication and collaboration across departments.

Reporting & Issue Resolution:

• Report any unusual activities (e.g., discrepancies, customer complaints, order delays) to supervisors to ensure quick resolution.
• Assist with maintaining up-to-date records in the system and ensure that all sales data is accurate and organized.
• Contribute to overall success of the sales team by providing support in meeting deadlines and sales targets.

Job Requirement

• University Degree/ College in related fields
• At least 1 year of experience in the same position.
• Familiar with Salesforce CRM is a plus
• Proficient English skills, both written and spoken
• Fast learner, Independence, passion for sales
• Strong research and organizational skills.
• Strong negotiation and communication skills
• Good time and task management skills.
• Have excellent planning and reporting skills.
• Outstanding problem-solving, and analytical/ observation skills.
• Aptitude in delivering attractive presentations
• Exceptional Knowledge of products, sales skills, and sales process.
• Good working knowledge of MS Office products (Word, Excel, PowerPoint, Outlook), Microsoft Office 365, and the ability to quickly adapt and work with new software