Sales Tour Inbound (English/ French/ German/Italian Speaking)

Job Description

*** What we are looking for…
An enthusiastic, engaged sales person and travel professional who is willing to join our Active Sales Team in Hanoi, Vietnam. She or he is a Vietnamese native, speaking English fluently and French or German or Italian adequately.

She/he is looking to work in a multi-cultural and professional environment with international clients on a high-end level, while nurturing her/his skills and wishing to share her/his passion for their country & traveling.

She/he is passionate on countryside, rural and off-the-beaten path areas, eager to consult and offer programs for nature and active lover travelers.

She/he can be ready for any inspection trip to create the new active products and/or to work with Operation to make sure services for active groups on spot.

*** Job Description:

- Managing a client portfolio;
- Communicating with B2B clients, meeting their demands and requirements via skype, emails or phone;
- Advising clients and keeping abreast of the market news and the forthcoming products;
- Elaborating tour programs according to clients’ requests and following the Sales Department procedures;
- Collecting marketing documents and providing additional information to clients (about the destination and the products) in order to boost sales;
- Making calculations and sending quotations;
- Co-operating with the operation and accounting departments to follow up and ensure the completion of the tour programs created;
- Attending team meeting.

Job Requirement

1. Competency

- Experience as a Sales Executive or related positions (at least 1 years)

- Good command of written and spoken English or German or French or Italian

- Strong computer skills (Excel, Word, Outlook)

- Solid understanding on sales processes

- Good knowledge of client: Production spirit & requirements & clients’ expectations

- Capacity to convince / close a deal

- Good knowledge of the destination

- Evaluate the situation with each client

- Good analytical, problem-solving skills and strong-decision making skills 

- Strong communication skills

- Good planning and organizational skills to balance and priorities work

- Self-motivated to learn new concepts and participate in new projects

- Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive

2. Education

- University: Bachelor’s or Master’s in Hotel / Tourism / Foreign languages / Management or other related majors