Seller Management Head

Job Description

Role Description: This is the on-site role opening in Gobuy, Ho Chi Minh City Vietnam. The Seller Management Head plays a pivotal role in our business, who will conceptualize and spreadhead to the seller management team. This is a new role, so you will have more space to develop the team first.

Key Responsibility:

• Goal Setting: Setting clear and measurable goals for the team, aligning them with the overall KPI of Solaso; Be responsible for the entire seller management team
• Task Delegation: Assigning tasks and responsibilities to team members based on their skills and strengths.
• Performance Management: Monitoring individual and team performance, providing regular feedback, and recognizing and rewarding achievements.
• Team Development: Identifying training needs, organizing training sessions, and fostering a learning culture within the team.
• Design, monitor, analyze, and act on the acquisition process using KPIs metrics. Define and develop KPI framework to measure and track KPIs and ensure growth effectiveness
• Coordinate closely with Seller Acquisition team to develop the pool of sellers on the platform and the Campaign Manager to grow the commercial aspects in terms of traffic, GMV, buyers... Work closely with the Operation team to outline the perfect buyer experience.
• Design initiatives and lead the team to execute those in order to grow your team strategically.
• Provide regular reports on team performance and recommend improvements.

Job Requirement

• Bachelor’s degree in Marketing, Business, Information Systems, or a related field. Advanced degrees are a plus.
• Minimum of 5-8 years of experience in e-commerce, retail, Account Management, Logistics
• Strong understanding of Ecommerce, Google Analytics, and digital marketing channels.
• Proficient in Microsoft Excel and familiar with attribution modeling, website optimization, and conversion management.
• Excellent organizational, analytical, and communication skills, with fluency in English.

Benefits

• Competitive salary and benefits, negotiated based on skills and experience.
• Participation in social insurance, health insurance, and other benefits as per legal regulations.
• Annual leave and public holiday entitlements according to the regulations of the Vietnamese government.
• A dynamic, professional, and friendly work environment with ample opportunities for future advancement.

Working Hours: Monday to Saturday (from 08:30 to 17:30).