Senior Admissions Consultant/ Chuyên viên tư vấn tuyển sinh cấp cao

Job Description

Sales

• Telesales and face to face STEAM English course advisory;

• Responsible for and achieve person target monthly;

• Fill up classes with students to meet the minimum number of students in each class.

Re-enrolment

• Responsible for re-enrolment monthly target;

• Fill up classes with students to meet the minimum number of students in each class;

• Do re-enroll and care call;

• Consult extra course at AEG.

Service

• Arrange schedule, class for students;

• Well manage students’ transfers, refunds, saving fee;

• Follow up outstanding payment of students;

• Take care of students for referrals and renewals;

• Handle customer complaints, customer requests;

• Support with organizing events/ activities for students;

• Handle students’ requests/ complaints on a daily basis;

• Prepare and do customer survey (via hardcopy form and telesales);

• Check attendant;

• Call absence.

Manager Training and Management

• Support to train and coach Admissions Consultant (AC) team at the center;

• Support to supervise daily tasks of AC team;

• Support to arrange working schedule for AC Team;

• Support to plan and execute the sales strategic plans as CM’s requests;

Other tasks arranged by Center Management

Job Requirement

• Graduated College/ University in Economics, Business Administration, Foreign Language or equivalent fields; 

• At least 3 year(s) of working experience in the equivalent positions; 

• Sales orientation and customer service skills; 

• Good communication and sales skills; 

• English fluency is an advantage.