Senior General Affairs Team Leader

Job Description

This job is to direct and oversee the all the development & execution administrative support and support thought leadership including Company Events, VIP Guest Services, Engagement Activities, CSR/ESG Activities, ect and Office Operations at the whole sites of country.

Guide and supervise the daily operation of administration

• Direct the daily operation of various administrative tasks to ensure the effective, reliable and economical achievement of the company's current and future administrative requirements.
• Ensure the quality of administrative services by on-site inspection - problem finding - problem solving - improvement cycle and be able to develop key checklist for each service area.
• Publicize and train the service rules to employees, thus reducing unreasonable demands and complaints. All kinds of anomalies and complaints in the process of administrative service should be solved promptly.
• Ensure that all kinds of decisions and new requirements of the above administrative modules can be implemented, ensure that emergency can be mobilized and guided according to their own experience, ensure that the emergency situation is handled properly.
• Ensure the daily operation of the above administrative modules without major violations, complaints and safety incidents.

Organization, coordination and guidance of large-scale activities and important reception work

• Coordinate with relevant parties to provide VIP Guest Services regarding agenda, transportation, reservations, food and beverage, emigration/immigration of the VIP visitors.
• Coordinate with relevant parties and ensuring the smooth running of a company event schedule and individual events by cross-department coordination including but not limited to Seminar, Workshop, Company Meeting, Virtual Meeting, Business Dinner, Government Meeting, Vietnam Annual Dinner, Company Outing, Company Team Building and other company-level events.
• Optimize reception processes, continuously improve and enhance, and improve customer satisfaction

Supervision, Management & Leadership

• Ensure your team is staffed, motivated, inspired, engaged and empowered to deliver a high and sustainable performance level in an ever-changing environment at a cost level the organization can sustain and reflects market realities.
• Ensure you have the right people in the right jobs, by consistently using proper interview and selection techniques and methodologies throughout your organization.

Job Requirement

1. Education:

Bachelor’s degree, Refer Bachelor’s Degree in one of following majors of:

• Journalism,
• Communications,
• Public Relations,
• Hospitality Management,
• Legal
• Marketing or relevant majors
• Economic
• Languages

2. Experience:

5+ years of related working experience in General Affairs, Public Relations or Employee Engagement in a manufacturing company with 1+ years of managerial/leadership experience.

3. Abilities:

·       Excellent command / highly proficient in spoken and written Vietnamese and English.

·       Strong understanding of government operations and policies.

·       Experience in engaging a broad section of the government, regulatory agencies, hotel, event organizer.