Senior Operation Executive

Benefits

• Insurance
• Travel
• Incentive bonus
• Healthcare
• Training Scheme
• Salary review

Job Requirement

Responsibilities:

1. Efficient Operations:

· Ensure all arcade operations run smoothly.

· Assist customers and perform minor repairs on game machines.

· Explain game rules to customers and provide superior customer service.

· Find ways to enhance the quality of customer service.

· Work directly with the shopping mall to ensure smooth store operations.

· Working with vendors, suppliers.

2. Inventory and Reporting:

· Monitor store inventory levels daily to maintain product availability.

· Ensure accurate and timely completion of reports (e.g., purchase, inventory, sales).

· Manage the stocks at warehouse. One day per week at the warehouse.

· Manage the inventory at the warehouse and plan for transporting products from the warehouse to the store and vice versa.

3. Store Presentation:

· Keep the store and redemption area looking nice.

· Optimize store displays for better traffic flow.

4. Scheduling and Staff Management:

Plan and prepare work schedules for team.

Requirements:

· Experience: 1-2+ years work experience in a similar role.

· Gender: Male

· Skills: Knowledge of operations management, electronics, technology.

· Communication: Able to speak Vietnamese and English.

· Customer service experience with great communication skills and a positive attitude.

· Good at managing time and operations effectively.

· Flexible with working hours, including shifts, business trips, and overtime when needed for machine deliveries.

More Information