Be able to independently complete the import and export business operation process, and have the ability of documents, freight forwarding, transportation and import and export trade business.
Have the ability to plan ahead and resolve issues with cargo transportation to guarantee regular cargo shipments.
Have improved customer service skills in handling grievances, preserving client happiness, and managing the company's relationships with partners and consumers.
Effective team leadership, equitable staff assignment, and onboarding training.
Carry out all requests from GM
Job Requirement
Gender: Male/Female; Age: 28-40 years old
Graduate from University
At least 3 years of experience in a similar position in the freight forwarding industry, in charge of operations & customer service, specifically export and import for businesses.
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