Performs administrative duties such as conducting research, updating and maintaining databases, preparing company forms and maintaining confidential files.
Serves as an administrative liaison to others within/outside the department/company regarding administration issues in areas such as accounting (expense reports), marketing (proposal collateral, client events), mapping and research (client research).
Schedules and maintains calendar of appointments, meetings and travel itineraries, and coordinates related arrangements.
Takes independent action on handling requests; determines the appropriate course of action, intervenes where necessary, and acts as a liaison between departments.
Coordinates data from a variety of sources for inclusion in technical reports and presentations; performs independent research and prepares information for special projects as assigned.
Carries out special projects and assignments as requested. May be responsible for coordination/planning and execution of special events and conferences for client, department and/or office events.
Answers phone calls with regards to inquiries, researching and resolving problems requiring knowledge of department policies and procedures.
Administers the department/business unit record keeping system; updates various department/business unit records and publications; ensures that department/business unit files are maintained in accordance with company policies and procedures; reviews requests for information and determines the appropriateness of release.
Other duties may be assigned.
Job Requirement
Bachelor degree or equivalent. Understanding of technical items
A minimum of 3 years experience in a similar role and/or training.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
Excellent written and verbal communication skills.
Ability to provide efficient, timely, reliable and courteous service to customers.
Ability to effectively present information.
Calm manner, able to work under pressure and with changing demands and priorities.
Computer literacy, with excellent oral and written communication and presentation skills.
Requires in-depth knowledge of company operations, policies, and procedures.
Must have a strong command of the English language and excel in the areas of spelling, grammar and punctuation.
