System Service Control Intern (P3 Intern)

Job Description

Main tasks

• Monitor assigned tasks on the Property Cube (P3) system under the supervision of the manager.
• Support resident services and daily operations: data entry, tracking request status, and interdepartmental coordination.
• Record and forward resident feedback to relevant departments.
• Use Property Cube app under the manager’s guidance.

Reports

• Prepare reports in accordance with the instructions from the direct supervisor.

Other tasks

• Perform all other duties assigned by the line manager.
• Coordinate with other departments in daily activities and events, etc.

Job Requirement

• High school diploma or above; currently enrolled in a relevant field preferred.
• Strong communication, empathy, and customer service orientation.
• Ability to manage multiple tasks efficiently.
• Basic proficiency in using databases and spreadsheets for information management.
• Ability to withstand high levels of work-related pressure and manage personal emotions effectively.
• Proactive in tasks, willing to learn new knowledge, and ready to provide support when requested.
• Good command of English for effective communication.