Team Leader (Russian/Ukrainian speaking)

Job Description

• Organize and assign tasks for team members.
• Develop contingency plans to ensure project continuity.
• Train and guide team members.
• Evaluate team members’ performance and provide support.
• Propose ideas for team-building activities.
• Attend meetings and report on project progress as required.
• Perform other tasks as assigned by the Operations Service Manager.

* Working Hours: 8:00 AM - 5:50 PM (Monday to Friday)
* Location: Anna Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City

Benefits

• International working environment
• Competitive compensation package including 13th-month salary and individual performance-based bonus (tied to company performance)
• Career Development Opportunity
• Participation in social insurance with 100% base salary
• Health care 24/7 insurance
• Benefits from the Union (gift for Tet holidays, birthdays, weddings, childbirth, ...)
• 100% salary in 2 months probation
• Company trip, team building
• Internal activities and clubs (year-end party, sports day, men's/women's football club, ...)

Job Requirement

• Minimum of 2 years of experience as a Team Leader in the BPO field or similar.
• Russian language proficiency at B1 level or higher; knowledge of Ukrainian is a plus.
• Honest, detail-oriented, careful, diligent, and able to quickly grasp tasks.
• Proficient in office software and skilled in preparing professional reports.