Tech Business Analyst (Supply Chain)

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, home sporting goods, furniture, outdoor and gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.
Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.

I. JOB DECRIPTIONS

1. Product Strategy & Vision:

• Define and communicate the product vision and roadmap for internal supply chain applications.
• Ensure alignment with organizational goals and operational needs.

2. Internal stakeholder collaboration:

• Act as the primary point of contact between business units, engineering, and design teams.
• Gather and prioritize requirements from internal stakeholders, including supply chain, operations, and finance teams.
• Facilitate regular communication to ensure alignment and transparency across all functions.

3. Product Development & Delivery:

• Lead the development and deployment of internal applications, focusing on improving efficiency, scalability, and user experience.
• Partner with engineering teams to ensure timely delivery of high-quality software solutions.

4. Cross-Functional Coordination:

• Collaborate with cross-functional teams to identify process improvements and design solutions that streamline internal operations.
• Work closely with IT and infrastructure teams to ensure system compatibility and data integrity.

5. Performance Monitoring & Continuous Improvement:

• Define key performance indicators (KPIs) to measure the success and effectiveness of internal applications.
• Regularly review and optimize applications based on user feedback and performance data.

Job Requirement

II. REQUIREMENTS

1. Key Responsibilities:

• Product Strategy & Vision:
  • Define and communicate the product vision and roadmap for internal supply chain applications.
  • Ensure alignment with organizational goals and operational needs.

• Internal Stakeholder Collaboration:
  • Act as the primary point of contact between business units, engineering, and design teams.
  • Gather and prioritize requirements from internal stakeholders, including supply chain, operations, and finance teams.
  • Facilitate regular communication to ensure alignment and transparency across all functions.
• Product Development & Delivery:
  • Lead the development and deployment of internal applications, focusing on improving efficiency, scalability, and user experience.
  • Partner with engineering teams to ensure timely delivery of high-quality software solutions.
• Cross-Functional Coordination:
  • Collaborate with cross-functional teams to identify process improvements and design solutions that streamline internal operations.
  • Work closely with IT and infrastructure teams to ensure system compatibility and data integrity.
• Performance Monitoring & Continuous Improvement:
  • Define key performance indicators (KPIs) to measure the success and effectiveness of internal applications.
  • Regularly review and optimize applications based on user feedback and performance data.

2. Qualifications:

• Experience:
  • Minimum 5+ years of product management experience, preferably in developing internal tools or supply chain software.
  • Proven track record of working with cross-functional teams to deliver impactful solutions for internal stakeholders.
• Technical Expertise:
  • Strong understanding of software development processes, including Agile methodologies.
  • Familiarity with supply chain systems such as ERP, WMS, TMS, and other internal tools used for operations management.
• Skills:
  • Exceptional communication and interpersonal skills to collaborate effectively with diverse teams.
  • Strong problem-solving and analytical skills to identify and address operational challenges.
  • Ability to prioritize and manage multiple projects in a fast-paced environment.
• Education:
  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
  • MBA or advanced degree is a plus.
  • Familiarity with data integration and reporting tools such as Power BI, Tableau, or SQL.
  • Certifications in product management (e.g., Certified Scrum Product Owner, Pragmatic Institute certifications).

III. WHY YOU WILL LOVE JOINING US?

1. FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

2. FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!