Benefits
- Laptop
- Insurance
- Allowances
- Uniform
- Incentive bonus
- Healthcare
- Training Scheme
- Salary review
- Business Expense
- Seniority Allowance
- Annual Leave
Job Description
1. Complaint solving
- Complaint solving of concreting until complete customer (to meet satisfaction within SLA).
- Support each other in TC team in complaint solving or when required by TCE Superintendent.
- Job priority settlement (complaint solving/ support customer).
2. Technical Consulting to customers
- Work closely with Sales to define customers’ needs before offering the solutions.
- Provide technical consulting on how to use INSEE solutions efficiently.
- Coordinate the trial mix activities
3. Improve customer loyalty.
- Promote INSEE cement solutions as the solutions for different requirements of customer.
- Take lead the trial mix for RMX, project & CPM.
- Approach projects, in collaboration with Industrial Sale
4. Training
- Internal training for another function
- External training for customers
5. Pre-sales and market analysis
- Survey market and analysis data
- Promote solutions to improve special cement volume.
- Pre-sales activities for contractors, and non-contractors
6. Technical Service
- Promote technical services (i2i) to customers.
- Understand value of technical services and how offer to customers.
Job Requirement
1. Educational Qualifications
-
University (construction degree, construction materials).
-
Good hands-on knowledge of concrete & plaster/ mortar.
-
Presentation, interpersonal and communication (both verbal and spoken English) skills.
-
Business exposure preferred.
-
English knowledge: medium.
2. Relevant Experience
- 2 years work experience in construction/ consultant/ RMX Technical/ CPM Technical
3. Leadership Competencies
- Analysis and Problem Solving
- Planning and organizing
- Customer Focus
- Adapt and Learn
More Information
- Age:
Unlimited
- Salary:
Competitive
