Recruiting Technical Support Executive at CÔNG TY CỔ PHẦN GREMSY 2024

Location

Ho Chi Minh

Updated
18/12/2024
Industry
Sales / Business Development , Mechanical / Auto / Automotive , IT - Hardware / Network
Job type
Permanent

Salary
10,9 Mil - 13,6 Mil VND
Experience
1 - 2 Years
Job level
Experienced (Non - Manager)
Deadline to apply
15/01/2025

Benefits

Insurance
Travel
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Seniority Allowance
Annual Leave

Job Description

Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support.
Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels
Monitor and report product quality in the market via the support channel
Present a positive, effective, and flexible contribution to achieving team targets and objectives
Collaborate with other team members to provide high-quality support
Ensure constant self-development using day-to-day work, web-based training, and other available resources

Job Requirement

Bachelor’s degree or any equivalent technical certifications (Mechatronic is preferable);
Good command of English (communication, writing);
Demonstrated excellence in teamwork, collaboration, and knowledge sharing;
Experience in customer support is a plus.

Work location

Ho Chi Minh

152-154 Đường số 2, Khu đô thị Vạn Phúc City, Quốc Lộ 13, Phường Hiệp Bình Phước, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam

More Information

Degree: Bachelor
Age: 22 - 29
Salary: 10,9 Mil - 13,6 Mil VND

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Job level	Experienced (Non - Manager)
Salary	$ 10,900,000 - 13,600,000 VND
Deadline to apply	15/01/2025
Industry	Sales / Business Development , Mechanical / Auto / Automotive , IT - Hardware / Network
Experience	1 - 2 Years

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