Location

Benefits

Job Description

To manage, develop and support a team of telesales/telemarketing staff and implement day-to-day operations.
Understand designated products, services, procedures, and guidelines to communicate properly to all team members.
Responsible for ensuring that the team meets sales target and other daily KPIs.
Responsible for producing and analyzing Tele-Sales and team performance reports.
Conduct ongoing training and coaching to meet quality requirements.
Follow targets and supervise call center agents to meet the daily KPIs.

Have a time manage in Call center over 2 years
Management over 3 Team lead in Call center
Make a sale plan and implement it, fulfil sales target every month
Coordinate with Team Lead and staff to manage daily operations
Build up, request personnel for telesales accordance with company’s business orientation and join telesales recruitment
Ensure every monthly always achieved over target

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Job level	Team Leader / Supervisor
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