Plan, direct, administer and facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, departmental development, skills training, recognition programs, internal communications and employee events.
Schedule and facilitate employee, supervisor and management training and development initiatives.
Conduct needs analysis to determine specialized training needs on property.
Develop activities/curriculum to enhance standardized training programs.
Monitor and evaluate to the progress and effectiveness of training and development programs and makes recommendations for improvement.
Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
Provide input and assists in preparation of annual budget.
Plan, organize for all employee internal events.
Job Requirement
Bachelor degree in majority of training or business management.
Certified for Leadership and hospitality related courses.
A minimum of 2 - 3 years’ experience as a Trainer in service industry of multinational company with large scale.
Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training…
Strong experience in organizing internal events.
Excellent in English language, both oral and written
