Account Manager (Creative/IMC)

Job Description

Objectives

We are looking for an experienced Account Manager who can independently manage complex IMC projects and client portfolios, and be able to oversee multiple projects, address key issues promptly, and ensure timely, high-quality delivery while meeting client objectives and profitability goals.

Job Description

• Project Management:
  • Leading the Integrated Marketing Communications (IMC) projects from planning to execution, ensuring seamless coordination across multiple solutions & channels.
  • Leading the pitching process from end to end, ensuring timely delivery and quality of proposals while delivering tailored solutions that meet clients’ specific needs.
  • Overseeing content creation and asset production for media channels, ensuring consistency in quality standards across all touchpoints.
  • Collaborating closely with creative, media, and strategy teams to develop comprehensive IMC plans that drive KPI. .
  • Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company.
  • Managing vendor relationships and third-party service providers to ensure timely and effective delivery of assets and services for the IMC project.
  • Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution).
  • Implement performance management practices, processes and measures.
• P&L Management:
  • Responsible for planning team’s P&L, monitoring, managing and ensuring the team’s delivery of the planned P&L target.
• Client Leadership/Engagement:
  • Joining and winning client pitching projects independently.
  • Act as a senior client representative: responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business.
  • Proactively building & developing strong relationships with client project decision makers & acting as the main point of contact between client & agency to share knowledge and skill set.
• Team Management:
  • Leading a team of 3-4 people throughout the end-to-end client serving process.
  • Providing clear roadmap, guidance and individual coaching and feedback stretching to achieve goals.
  • Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives.

Job Requirement

Job Requirements

Skills, Knowledge & Qualification

• At least 02 year of experience as Account Manager position.
• Solid understanding of IMC disciplines (strategy, creative, social media).
• Effective team management capabilities.
• Excellent project management skills, able to manage multiple client projects and initiatives.
• Significant experience in professional client relationship management.
• Excellent communication & presentation skills in both Vietnamese and English.
• Advanced Microsoft Office skills, especially PowerPoint and Excel.

PMAX-er Identification

• Client Impact: Everything we do is ultimately to deliver real client impact and value.
• Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
• People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
• Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
• Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
• Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.

Benefits

• Competitive salary range with quarterly & yearly incentives and 13th-month salary
• Flexible working time with 4 days working from home per month and 15 paid leaves per year
• Insurance as full salary (SHUI)
• Annual health check-up and Healthcare Insurance PVI for all employees
• Laptop supply/allowance or support for laptop purchase costs on an individual basis
• Internal training & career development opportunities, and external L&D budget sponsorship
• Team bonding budget quarterly, snack time to engage team members
• Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
• Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
• Other staff welfare allowances.