Account Manager (Direct Sales/B2B Sales Executive) / Chuyên viên Kinh doanh

Job Description

• Manage and grow relationships with enterprise customers and strategic partners.

• Identify customer needs and propose tailored solutions that align with Ricoh’s offerings.

• Collaborate with regional teams and multiple vendors to find the best-fit solutions for local implementation.

• Monitor customer issues closely and take direct action to resolve problems, even during critical periods such as holidays.

• Provide regular updates on project status and maintain contingency plans for unexpected challenges.

• Lead negotiations with customers and vendors to ensure balanced outcomes that meet both company and client expectations.

• Prepare proposals, quotations, and contracts in coordination with internal departments.

• Achieve sales targets and contribute to overall business objectives.

• Represent Ricoh professionally in meetings, presentations, and industry events.

Job Requirement

• Bachelor’s degree in business, IT, Marketing, or a related field.

• Minimum 3–5 years of experience in account management or enterprise direct sales. Open to candidates from 1 year of experience in direct sales/B2B customers.

• Strong communication, negotiation, and presentation skills.

• Proven ability to manage complex projects and multi-stakeholder environments.

• Experience in IT solutions, document management, or enterprise services is a plus.

• Fluent in English; proficiency in Vietnamese is an advantage.

• Strategic mindset with a hands-on approach to problem-solving.