Serve as the main technical liaison for all assembly-related activities at the customer site.
Understand and translate customer requirements into internal actions; support new product introduction (NPI), mass production ramp, and sustaining activities.
Communicate effectively and regularly with customer stakeholders, providing updates on assembly progress, issues, and resolutions.
Drive customer satisfaction through responsiveness, proactive problem-solving, and on-site support.
OSAT Oversight & Management
Oversee daily OSAT operations (Assembly line activities, equipment performance, yields, process metrics).
Provide technical guidance and support for assembly process development and troubleshooting at OSATs.
Ensure OSATs adhere to internal manufacturing standards, procedures, and customer-specific quality and process specifications.
Review and approve process flows, work instructions, and control plans.
Lead or support qualification activities (materials, equipment, and process changes).
Yield, Quality, and Process Improvement
Monitor and analyze key process indicators such as yield, cycle time, and defect density.
Investigate and resolve process-related issues, implementing root cause analysis (8D, DMAIC, etc.).
Drive continuous improvement initiatives to optimize assembly processes and reduce cost of poor quality.
Collaborate with Failure Analysis, Quality, and Engineering teams for rapid issue resolution.
Documentation & Reporting
Maintain detailed documentation of engineering activities, changes, and risk assessments.
Generate and present periodic reports (weekly, monthly) summarizing OSAT performance, key projects, and customer feedback.
Track process change notifications (PCNs) and engineering change orders (ECOs) related to assembly.
Job Requirement
Requirements:
Education & Experience
Bachelor's degree or higher in Materials Science, Mechanical Engineering, Electronics Engineering, or a related field.
3 years of hands-on experience in semiconductor assembly and packaging processes.
Experience working with or managing OSATs is highly preferred.
Technical Skills
Strong knowledge of semiconductor assembly processes: die attach, wire bonding, molding, singulation, etc.
Understanding of process control methodologies (FMEA, SPC, DOE, 8D, etc.).
Familiar with manufacturing standards (JEDEC, IPC, etc.) and quality systems (ISO, IATF).
Proficiency in data analysis and reporting tools (JMP, Minitab, Excel, etc.).
Soft Skills
Excellent communication and interpersonal skills, especially in customer-facing environments.
Ability to work independently and handle high-pressure situations.
Strong project management and time management capabilities.
Work location
Ho Chi Minh
20 Trương Định, Vo Thi Sau Ward, Quận 3, Thành phố Hồ Chí Minh