B2B Business Development Supervisor (HR Outsourcing Services)

Job Description

JOB PURPOSES

As an Business Development Supervisor, your primary responsibilities are:

• Discovering new business prospects to boost revenue, increase profitability, and facilitate business expansion.
• Optimizing customer experience and fostering brand loyalty by comprehending the requirements of existing and prospective clients and providing customized solutions.
• Working closely with BD Corporate and account teams in achieving objectives like sales quotas and profitability targets.
• Maintaining an in-depth knowledge of our products and services and devising innovative strategies to serve businesses efficiently.
• Managing and developing team members.

ACCOUNTABILITIES:

1. Financial Achievement

• Strategize with BU Head to set and align on business growth goals
• Drive team to meet team revenue target

2. Strategic Planning:

• Implement effective BD strategies to drive business growth and achieve targets.

3. Market Research & Analysis:

• Conduct market and competitors research to identify and pursue potential new corporate clients
• Identify and present the company’s unique selling points to clients through compelling proposals
• Define and develop potential BD channels

4. Business Development:

• Define attractive pricing strategy to win deals
• Implement effective product BD strategies to transfer from new leads to closed deals, achieve sales targets and expand market presence
• Prioritize and track deals across products, both current and new
• Establish and nurture significant relationships with potential clients, partners, key decision-makers, and industry leaders to promote Talentnet’s products and services
• Contribute to new business ideas and/or acquisition projects at BU
• New product development inputs and proposals

5. Network & Market Exploration and Development:

• Develop partnership strategy for identifying new business opportunities
• Be responsible for reinforcing the Talentnet brand on the local & regional marketplace through networking events
• Join to consult related BUs on market trends with a view to develop/ tailor services, products, and BD channels

6. Excellent Service Provision:

• Continuously improve customer service and enhance positive experience
• Coordinate with related stakeholders to effectively solve clients’ complaints, record for providing insights and recommendations for improvement
• Be responsible for CRM system and BD/ customer service processes, systems

7. Process Improvement:

• Contribute ideas to streamline working processes
• Implement new ways of working, processes and tools to improve productivity

8. Team Management and Development

• Lead and mentor team members to ensure they are equipped to acquire more clients, retain existing clients
• Build up a high-performing team
• Set clear expectations, monitor performance metrics, and implement development plans to drive results

Job Requirement

• Bachelor’s degree in Business Administration, Economics, or related fields
• 4-5 years of working experience in B2B sales/business development at managerial level, preferably in the HR solutions and services industry, with a proven track record of meeting or exceeding sales targets, success in closing high-value deals and managing key accounts
• Possess effective communication skills, written and verbally in English. CEFR Level B2 or above
• Strong general competencies of product/ solutions knowledge, client management, project management, operation management, problem solving & decision making, HRM overview knowledge​.
• Strong functional competencies of business development data management, market research & intelligence, proposal & contract management, reporting & forecasting
• The ideal candidates must have growth mindset, one-team mindset, and the ability to keep own emotion under pressure well and professionally to have positive impact on others.