Business Development Manager

Job Description

On-site, full-time role based in Ho Chi Minh city.

• Responsible for external communications, preventing miscommunication, managing client expectations, and serving as the key interface between clients and other internal departments.
• Lead active sales efforts and generate new business through proactive outreach, networking, and identifying opportunities for growth within target markets.
• Oversee the merchandising team assigned to specific accounts, serving as the main point of contact between customers and relevant divisions (sales, logistics, QC, etc.).
• Focus on expanding the client base by actively seeking out and developing new business relationships.
• Adapt strategies to changing market needs, preferences, or trends to capitalize on new potential sales opportunities.
• Conduct market analysis and research on account dynamics; analyze current market trends to anticipate potential impacts on business development strategies.
• Provide expert advice to clients regarding product options and maintain in-depth knowledge of new and existing products, emphasizing how these can meet their needs.
• Track all stages of client orders, plans, and schedules, ensuring clients are always updated.
• Create a detailed database of client information and needs to inform future sales strategies.
• Enhance customer satisfaction and retention by exceeding client expectations.
• Manage issues proactively, preventing problems through regular contact with all clients and monitoring orders, ensuring speedy resolution to maintain sales momentum.
• Product Management: Propose and facilitate the timely introduction of new solutions and product upgrades through our supply chain to maintain competitive advantages, focusing on account strategy and growth.
• Hands-on involvement in all operational aspects of the business.

Job Requirement

• Exceptional relationship-building and effective communication skills. Good written and verbal English and Vietnamese.
• Strong project management, organizational, and strategic planning abilities.
• Innovative mindset for developing new sales opportunities actively.
• Target-oriented and enthusiastic with a proven track record in sales performance.
• Strong networking abilities.

The applicant needs to be qualified to work in Vietnam.

We prefer local candidates who have studied or lived abroad and have established connections, ideally in the U.S., and secondarily in the EU, UK, Australia, New Zealand, and other regions. Candidates must be proficient in both English and Vietnamese.