As a key leader directly accountable for the business results of the assigned team, the BDM not only achieves individual sales targets but also guides and coaches the team toward shared goals. The BDM acts as a bridge between market needs and the company’s product/service strategy, ensuring effective implementation of market development projects assigned by upper management. Additionally, the BDM serves as the successor to the Sales Director when necessary, and must possess the capability to oversee and manage departmental operations as delegated.
Essential Responsibilities:
1. Sales Management and Client Engagement
- Achieve and exceed individual and team sales targets (including booking and invoicing).
- Directly manage a team of 5–7 sales representatives.
- Supervise and assess sales pipelines and deal progress on a weekly/monthly basis.
- Motivate team members to achieve their goals and align individual objectives with organizational targets.
2. Market Development & Insights
- Execute market development projects as assigned by the Head of Sales or BOD.
- Proactively expand the market through external events, partnerships, or collaboration programs.
- Regularly engage with the market to capture customer needs and trends.
- Propose service or product improvements based on market feedback.
3. Cross-functional Collaboration & Acting Role
- Collaborate with Marketing, Product, and Customer Success teams to ensure positive customer experiences.
- Maintain accurate CRM records and report to the Head of Sales/ Business Development Director.
- Serve as the acting leader for departmental operations in the absence of the Sales Director or upon request.
4. Team Leadership & Organizational Development
- Recruit, train, and develop the team’s capabilities to meet overall KPIs.
- Establish development goals (IDPs) for each team member.
- Organize regular coaching and performance reviews.