Employment Information
Industry |
Customer Service, Food & Beverage (F&B) |
Salary |
Competitive |
Job type |
Contract/ Freelance |
Updated |
20/08/2025 |
Job level |
Experienced (Non - Manager) |
Experience |
1 - 2 Years |
Deadline to apply |
31/08/2025 |
Location |
 |
• Handle inbound calls, assist customers with information, services, and products.
• Manage and update customer information in the system.
• Coordinate delivery schedules, optimize routes and frequencies based on actual demand.
• Process orders, track deliveries, and collaborate with Logistics & DSP.
• Handle promotional orders, giveaways, and returns per procedures.
• Address customer inquiries regarding products, services, and sales programs.
• Follow up on overdue payments, assist with invoice and document issues.
• Manage contracts and related documents in compliance with regulations.
• Monitor customer activity, support contract termination when necessary.
• Provide reports and data upon request.
• Perform other tasks as assigned by management.
• Preferably 1-2 years of experience in FMCG.
• Strong communication skills, customer-centric mindset.
• Experience with management software, data analysis skills.
• Adaptability and problem-solving ability.
• Patience, emotional control, and eagerness to learn
With around one hundred production sites in 33 countries, Nestlé Waters has 31,740 employees and a portfolio of 51 unique brands, enabling to constantly innovate in order to meet the different expectations of consumers all over the world. Water is considered the choice for daily hydration as it does not add any calories to diets, especially as public challenges linked to obesity in the world... View more
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