Recruiting Customer Service Staff (Freight forwarder) at Công Ty TNHH Honour Lane Logistics 2025 - CareerViet.vn

Location

Updated
27/10/2025
Industry
Freight / Logistics / Warehouse , Marine , Import / Export
Job type
Permanent

Salary
Competitive
Experience
2 - 5 Years
Job level
Experienced (Non - Manager)
Deadline to apply
13/11/2025

Benefits

Insurance
Travel
Incentive bonus
Healthcare
Training Scheme
Salary review

Job Description

Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...
Contact with shipper for all necessary procedure supports.
Receive and respond when receiving information, booking requests from agents or carriers.
Check the place and price, based on the nature of the goods and the agent to make the best choice at that time for the agent, then send the ship schedule, cargo information, freight to the agent, if not agree If so, find another option for the shipment..
Send booking confirmation to the customers.
Contact with shipping lines and customers to solve the trouble case, solve backlog and incidents with the goods.
Co-ordinary with internal teams to ensure customer's requirements.
Report to manager or upper level when required.
Complete the assigned job when required.

Job Requirement

Bachelor Degree in Economics, Import/ Export, Logistics, or related fields.
At least 3 year experience
Fluency in English (oral and written).
Self-motivated, dedicated and hard working.
Good sense of customer service and team work.
Sense of urgency, able to prioritize.
Ability to deal with high pressure situation.

Work location

Ho Chi Minh

Tòa nhà Ree Tower, Đoàn Văn Bơ, phường 12, Quận 4, Thành phố Hồ Chí Minh

More Information

Degree: College
Probationary period: 60 days
Age: Unlimited
Working time: From 8h00 to 17h30, Monday to Friday
Benefit:
Salary & allowance: Competitive
SHU Insurance: 100% gross salary
Sick leave: 2 days/ month
Health checkup: 1 time/ year
Others will share on the interview meeting
Holidays: Saturday and Sunday
Salary: Competitive

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