Benefits

Job Description

Receive the air inquiries from oversea agent/ customer
Checking price with airlines/ GSA/CSA/ co-loader and Quote to oversea agents in a timely manner
Place booking with airlines/ GSA/CSA/ co-loader
Issue booking to customers/ oversea agent as their requirement
Working with customer (supplier, direct shipper, forwarder, oversea agent), carriers (airlines, GSA, CSA) terminal and relevant partners related to the shipment.
Coordinating with other departments to complete and ensure cargo progress.
Work closely with internal operations to meet customer’s requirements
Resolve related issues arisen.
Track and monitor shipments status and inform customer accordingly
Maintain good relationships with both internal and external stakeholders
Handle all customer’s enquiries timely and effectively
Ensure compliance with customers/ oversea agents/ company Standard Operating Procedures
Monitors progress to achieve month end targets
Reporting to higher level as regular basis.
All other ad-hoc work instructions from Supervisor / Manager.

Bachelor Degree in Economics, Transportation, and International Business.
At least 2-3 years experienced in forwarding, logistics.
Good at Internet, MS Office (Excel, Word, Power Point). Knowledge of ERP system is a plus
Good skill of Customer Service
Good at English (speaking & writing)
Good with figures, responsible, careful, detail-oriented, and good at teamwork.
Basic knowledge on air cargo as per IATA rules and regulation

Ho Chi Minh

Tòa nhà Ree Tower, 9 Đoàn Văn Bơ, Phường 13, Quận 4, Thành phố Hồ Chí Minh