Customer Services/ Nhân viên chăm sóc khách hàng (Phú Quốc)

Job Description

- Assist with receiving, unloading, counting and stocking physical inventory in the office/warehouse

- Ensure orders are processed efficiently and that the delivery of materials meets customers’ expectations and business timelines

- Pick items according to the Order form

- Maintain safe and clean work environment by keeping shelves, inventory space and work stations neat; sweep and vacuum

- Perform stock weekly stock check in the office/warehouse

- Monitor and maintain stock accuracy by ensuring physical stock is in line with the inventory management system and ensure all stock movements are recorded to ensure accuracy

- Process orders via email or phone on SAP system

- Check data accuracy in orders and invoices on SAP system

- Place order for transfer stock from HCM to Hanoi

- Prepare the Cashbook on a daily basis: update all the cash-in / cash-out and submit to HCM weekly

- Maintain copies of vouchers, invoices, or correspondence necessary for files

- Develop daily sales reports

Job Requirement

- At least 2-years’ experience, having an experience in hospitality industry is a plus

- Hands on experience with SAP software and Excel

- Understanding of sales performance metrics

- Excellent organizational and multitasking skills

- A team player with high level of dedication

- Ability to work under strict deadlines