Recruiting Customer Support Executive (Logistic) at UNIEXPORT CO., LTD 2025

Location

Ho Chi Minh

Updated
28/08/2025
Industry
Customer Service , Import / Export , Manufacturing / Process
Job type
Permanent

Salary
Competitive
Experience
1 - 2 Years
Job level
Experienced (Non - Manager)
Deadline to apply
15/09/2025

Benefits

Insurance
Travel
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Manage orders from contract confirmation to final delivery, ensuring smooth execution and customer satisfaction.
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Monitor account receivables and ensure timely payments.
Coordinate with internal departments (Documentation, Planning, Operations, etc.) to resolve operational issues efficiently.
Coordinate with internal teams to follow up on customer orders, deliveries, and any special requests to meet customer expectations.
Handle customer complaints and collaborate with the Customer Service Manager to implement service improvements.
Track shipments and proactively address potential delays.
Travel for business as required.
Assist the Manager with other customer service-related tasks or special projects as required.

Job Requirement

Bachelor's degree in Business Administration, International Business, Supply Chain, or a related field.
Minimum 1 year of experience in customer service, logistics, or export operations, preferably with international customers (Japan, Korea is a plus).
Proficient in English (both written and spoken).
Fast learner, independent, and passionate about customer support.
Strong negotiation, communication, and problem-solving skills, with the ability to handle unexpected situations.
Knowledge of Incoterms and export procedures.
Ability to work under pressure and manage multiple tasks effectively.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and Office 365; familiarity with Salesforce CRM is a plus.

Work location

Ho Chi Minh

2 nd Master Building 41 -43 Tran Cao Van street, ward 6, dist 3

More Information

Degree: Bachelor
Probationary period: 60 ngày
Age: Unlimited
Benefit:
Premium Private Health Insurance (Bao Viet Insurance)
13th-month salary
KPI bonus (based on business performance)
Regular training, company team building, birthday - holiday bonus, happy hour
Yearly salary review
Annual health check-up
Other welfare is in accordance with Vietnam labor regulations
Salary: Competitive

Suggested profile

Designing a Job Application CV

Email me similar jobs Report job

APPLY NOW

For Employers

Customer Support Executive (Logistic)

Benefits

Job Description

Job Requirement

Work location

More Information

Suggested profile

Similar jobs

UNIEXPORT CO., LTD

Jobs by Industry

Jobs by Location

Jobs by Population

Job level	Experienced (Non - Manager)
Salary	$ Competitive
Deadline to apply	15/09/2025
Industry	Customer Service , Import / Export , Manufacturing / Process
Experience	1 - 2 Years

Customer Support Executive (Logistic)

Benefits

Job Description

Job Requirement

Work location

More Information

Suggested profile

Similar jobs

About us

UNIEXPORT CO., LTD

Employment Information

Location

Applied for: Customer Support Executive (Logistic)

UNIEXPORT CO., LTD

Jobs by Industry

Jobs by Location

Jobs by Population