E-commerce Sales Leader

Job Description

We are seeking E-commerce Sales Leader with the following key responsibilities:

• Develop and execute sales plans (monthly/quarterly/annual), including revenue targets, pricing strategies, promotions, and marketing campaigns across e-commerce platforms (Shopee, Lazada, Tiki, TikTok Shop, website, etc.).
• Forecast sales performance based on historical data, market trends, and promotional activities to ensure sales targets and optimal inventory management.
• Monitor and optimize shop performance: traffic, conversion rate (CR), average order value (AOV), return rate, ensuring revenue maximization.
• Collaborate with the Marketing team to implement platform advertising campaigns (Shopee Ads, Lazada Sponsored Search, TikTok Ads, …) and optimize Ads spending.
• Manage inventory planning, ensuring appropriate stock levels to prevent overstocking or stockouts.
• Track order fulfillment status, ensuring smooth processing, monitoring shipping lead time, return rate, and improving customer shopping experience.
• Work closely with the e-commerce platforms to negotiate promotions and participate in platform-supported campaigns.
• Train and oversee the direct sales team, ensure high-quality customer engagement and conversion optimization.
• Coordinate with the design & content team to optimize product listings, images, descriptions, and videos for better engagement.
• Utilize data analytics tools (Google Analytics, Power BI, Excel, Looker Studio) to track performance, generate reports, and provide data-driven recommendations to improve sales.

Job Requirement

• At least 3 years of experience in B2C e-commerce, with at least 1 year in a sales leadership role.
• Strong understanding of e-commerce platforms (Shopee, Lazada, Tiki, TikTok Shop, Amazon, etc.), including operation fee, ranking mechanisms, and advertising tools.
• Experience in sales planning and sales forecasting, ensuring optimal stock levels and revenue growth.
• Proficiency in data analysis tools (Google Analytics, Power BI, Looker Studio, CRM) to monitor sales performance.
• Strong analytical skills, with the ability to interpret key e-commerce metrics such as ROAS, ROI, AOV, CR, CPC, CPO and develop strategies for improvement.
• Experience in working with logistics & 3PL partners to ensure seamless inventory management and order fulfillment.
• Familiarity with graphic design & content editing tools like Photoshop and Canva is a plus.
• Good command of English (both written and verbal).
• Passion for automotive technology and car accessories is a plus.