About the Role
ERP Functional Consultant will be responsible for facilitating Netsuite System enhancements of daily operations by gathering and documenting requirements and supporting UAT activities, which helps to streamline the workflow, standardize and optimize the system to improve performance and business effectiveness.
Key Responsibilities
- Actively identify opportunities to leverage ERP functionality to improve operational efficiencies and performance and to optimize the platform.
- Create documentation to support configuration changes of NetSuite standard features and enhancements for strategic projects.
- Assist with data analysis, reporting needs, change management, and support for optimal usage within ERP and other systems.
- Support end-users with IT/ERP related problems in a responsive and service-oriented manner
- Test customizations, custom object, new functionality based on evolving business needs
- Provide support to debug and troubleshoot production issues, and coordinate with Netsuite developers or support team on issues that cannot be resolved initially.
- Provide support and subject matter expertise to related stakeholders (users, employees, contractors…).
- Perform integrity testing of system
- Assist in the development of dashboards and operational reports to provide insight for teams, managers and executives.
- Complete additional responsibilities as required.