The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.
This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.
KEY RESPONSIBILITIES:
Respond to export sales inquiries.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more import volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Achieve and exceed target lifting goals through telemarketing and daily sales visits.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Update the market situation to Sales Supervisor / Manager to identify trends, competitor activities, and potential opportunities.
Attend regular sales meetings to align with team goals and objectives.
KEY PERFORMANCE INDICATORS / MEASURES:
Lifting Volume
Sales Visits
Client Promotion
VAS Product Sales
Job Requirement
Bachelor’s degree.
Minimum of 2 years of experience in outbound sales or a related field, preferably in the shipping or logistics industry.
Good in English, both written and spoken.
Good communication and interpersonal skills.
Good problem-solving abilities and a customer-centric approach.
Ability to work independently and as part of a team.
High level of motivation and a results-driven mindset.
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