Furniture QA QC Director

Job Description

1. Quality Leadership in Product Development

• Lead quality-related activities throughout the product development process for assigned customer portfolios.
• Evaluate customer quality and compliance requirements, identifying gaps between customer expectations and internal company standards.
• Facilitate Design and Process Risk Analysis (FMEA), define mitigation actions, and coordinate with relevant stakeholders for implementation.
• Develop and design Product & Process Control Plans (P/PCP) along with the required documentation to ensure quality assurance.

2. Material & Tooling Quality Control

• Review and validate the quality of incoming material and component samples.
• Review and validate the quality of jigs, templates, molds, and other quality control tools used in production.

3. Product Inspection & Testing

• Review and confirm the quality of product prototypes.
• Coordinate with the internal testing team to define suitable tests for materials, components, and prototypes, ensuring tests are completed on schedule.
• Ensure all required testing and documentation for market compliance are completed on time, including third-party lab testing when necessary.

4. System & Documentation Management

• Ensure the Quality Technical Pack is consistently updated and reflects the latest technical specifications.
• Maintain detailed records of inspections, testing, corrective and preventive actions for subcontractors (if applicable).

5. Continuous Improvement & Problem Solving

• Monitor products throughout their lifecycle and provide support in case of production or customer-reported issues.
• Update risk analysis for future product developments based on past issues.
• Ensure all newly identified risks or defects are thoroughly resolved in both previous and upcoming product versions.
• Implement the Product and Process Control Plan (P/PCP) to ensure adherence to processes and compliance with updated quality requirements.
• Proactively help eliminate product rejections by issuing quality alerts, identifying quality issues, and promptly isolating defective products.
• Propose and contribute to continuous improvement initiatives for subcontractors and the internal QC team.

Job Requirement

• Bachelor’s degree or higher in Engineering, Manufacturing, Quality Management, or related fields.

• Solid experience (minimum 5 years) in a similar role within a quality assurance environment, preferably in high-end furniture manufacturing with stringent quality standards.

• Experience as a product quality specialist with exposure to testing procedures and compliance with international standards.

• Excellent understanding of quality requirements for high-end furniture (materials, construction, finish, safety standards, etc.).

• Proficient in reading and interpreting technical documents and engineering drawings.

• Skilled in office software (MS Word, Excel, PowerPoint) and relevant applications such as AutoCAD, MRP/ERP systems, and QC management tools.

• Strong analytical and problem-solving skills, with logical thinking and sound judgment.

• Language: Proficiency in English

• Strong leadership skills with experience in team management and effective task delegation.

• Excellent communication and negotiation skills with partners, suppliers, and customers.

• Ability to work independently as well as collaboratively in teams.

• Proactive, highly responsible, detail-oriented, and meticulous.

• Capable of working under pressure and managing multiple tasks simultaneously.

• Innovative mindset with a continuous improvement orientation.