Host Livestream & Operation (Open For Fresher)

Job Description

This role starts as a 6-month project contract, with a compelling package of benefits and a clear opportunity for a permanent position based on your achievements.

• Planning and executing livestream events: You'll work with the brand to plan and coordinate livestream events that align with the brand's goals and increasing upsells and cross-sells.
• Creating engaging content: You'll be responsible for creating and delivering content that resonates with the brand's target audience. This may include scripting, storyboarding, and designing visuals or other multimedia assets that support the livestream content.
• Hosting and presenting livestreams: As a livestreamer, you'll be responsible for presenting and hosting the livestreams. This may involve moderating discussions, interviewing guests, and providing commentary or analysis on the livestream content that will help in converting sales.
• Engaging with viewers: You'll be expected to interact with viewers during the livestream, responding to their questions and comments and building engagement and community around the brand.
• Analyzing metrics and feedback: You'll be responsible for analyzing viewer metrics and feedback to determine the success of the livestream events and identify areas for improvement.
• Daily host Livestream session of at least 3hrs per LIVE.
• Operation software and support interaction (pin products, answer comments via typing...) during LIVE. Respond to Customer enquiries via Chat and develop FAQ.
• Shop In Shop management: daily check products, banners, stocks and LIVE products basket (full-size, suitable to audience...).
• Be in-touch with Key Account from platform for: benefits from platform; dispute settlements; campaign registrations...
• Review post-live data: audience demographics; products interest; watch durations; conversion rate;... and make action plans to enhance and improve such KPIs
• Coordinate with departments for any related functions: finance; marketing...

Job Requirement

• Fluent Vietnamese speaking is a requirement for this role.
• Bachelor’s degree in mass communication, production. Fresh graduates are encouraged to apply.
• Open for fresher with good public speaking and sale skills - ideally in e-Commerce or high-growth industries,livestream experience is preferred and and experience with platforms such as TikTok/ Lazada/Shopee would be an added advantage.
• The ideal candidate should possess a fun, energetic, and confident personality.
• Ability to work independently and as a team player, with can-do attitude and ability to thrive. in a dynamic environment.
• Available for shift work: Mon - Fri, 2 rotating shift: 8AM - 5PM or 2PM - 10PM