[HQ HCM] System Integration Officer

Job Description

The primary objective of this role is to support the IT Application & System Integration Specialist in managing, maintaining, and developing software systems. This includes assisting with user support, training, and system integration tasks.

1. System Support:

• Assist in administering assigned software systems to ensure they operate efficiently.
• Help perform regular system updates and maintenance tasks.
• Support monitoring system performance and troubleshooting any issues.

2. User Support and Training:

• Assist in providing guidance and training to users.
• Help develop and execute training plans for new software applications.
• Offer ongoing user support and address usage issues promptly.

3. Solution implementation: Assist in identifying and implementing improvements in business processes through technology.

4. Project assistance: (Mobile App, POP, CRM, One App)

• Support the management of software development projects from inception to completion.
• Ensure projects are delivered on time, within budget, and meet the required standards.

5. Documentation:

• Help organize and manage all relevant documentation including system design, user manuals, and training materials.
• Ensure all documentation is up-to-date and accessible to relevant stakeholders.

Job Requirement

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Fresher is welcomed
• Strong interest in software development and system integration.
• Good problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic knowledge of project management and documentation.
• Eagerness to learn and grow in the IT field.