Import Export Manager (Mainly Import)

Job Description

Department

Import & Export

Working time

Mon-Sat (8:20am-5:00pm);

02 Saturdays off/month

Directly reported to

CEO

Working location

Company headquarters

I. KEY GOALS AND TASKS

1. International & Local Logistics Activities

- Arrange and supervise import and export procedures.

- Monitor delivery timelines, quantities, and transportation expenses efficiently.

- Build and maintain strong relationships with the General Department of Customs, shipping lines, and strategic partners.

- Review, analyze, and propose solutions to enhance overall logistics efficiency.

- Negotiate and arrange bookings for cargo transportation.

- Compile, analyze, and create reports related to ocean freight, inland water/road transportation costs, etc.

- Continuously update information on regulatory changes affecting import/export procedures, costs, and trends, and notify relevant departments and the Board of Directors (BOD) to discuss optimal solutions and action plans.

- Supervise customs declarations and control import costs.

- Verify and follow up on HS Codes to ensure the correct import tax is applied for each commodity.

- Maintain statistics on imported goods and evaluate warehouse capacity to prepare for upcoming shipments.

2. International purchasing activities

- Manage and take responsibility for the activities of the department, ensuring compliance with the processes and regulations of the Company.

- Manage and be responsible for negotiating the foreign trade contracts, communicating with partners in terms of price, quantity, specification, technical standards, transportation conditions, insurance, delivery term, payment method and so on in an effective and strategic way.

- Build and develop business relationships with partners.

- Manage all claims including with insurance company and with suppliers in terms of products’ quality, shipment and other conditions.

- Prepare and attend the meetings with suppliers and partners.

- Periodically review and analyze purchasing volume, pricing level, and market share of the company to determine the suitable purchasing strategy.

- Train the members for products, claims, procedures, negotiation and so on.

- Be responsible for sourcing new products according to the market’s needs and trend or customers’ requirement. Manage and evaluate new suppliers.

- Ensure supplying qualification by regularly updating related information about suppliers: capacity, products, shipment time, payment term, development orientation... to choose the most suitable suppliers.

3. Customer Services

- Address customer complaints related to import/export procedures, product quality, and other concerns.

4. Other Duties

- Organize and manage the team’s workload while evaluating performance.

- Analyze customer and market needs to develop appropriate strategies.

- Prepare periodic reports for market evaluation and management purposes.

- Perform other duties as assigned by Import and Export Manager/ BOD

- Recruit new members to build a strong and solid team.

Job Requirement

- At least 5 years of experience in logistics or procurement within an import/export company.

- Aged 27 to 40 years.

- Bachelor’s degree in International Business or Foreign Trade.

- Solid knowledge of customs regulations, import/export activities, international business, and sea transportation.

- Proficiency in all four English skills: Listening, Speaking, Reading, and Writing. Knowing Chinese is a plus.

- Advanced computer skills, including proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.).

- Strong negotiation, interpersonal, and professional communication skills.

- Problem-solving orientation.

- Strong logic, analytical skills, and critical thinking abilities.

- Positive mindset and a commitment to growth.

- Self-motivated, capable of working independently under high pressure in a dynamic business environment.

- Ability to multitask, prioritize tasks, and manage time effectively.

- Proven ability to work well in cross-functional teams.

- Working Time: Monday to Saturday (08:20 am–12:10 pm & 1:00 pm–5:00 pm); 2 Saturdays off per month.

- Starting Date: As soon as possible.

COMPENSATIONS AND BENEFITS

- Self-Development Opportunities:

+ Opportunities to attend soft-skills courses at prestigious centers such as PACE Business School, Dale Carnegie, Harvard Business School (From Great to Exceptional), AI Empowerment for CEOs etc.

+ Comprehensive training by specialists from top global groups in the Pulp & Paper industry.

- Working Environment:

+ Friendly colleagues who offer strong mutual support for career and expertise development.

+ Modern workspace, fair evaluation practices, and a continued focus on learning and growth.

- Public Holidays and Annual Leave: As per Vietnamese labor law and company policies.

- Income: "Do your best, and we will take care of the rest" to ensure mutual happiness.

- Insurance: Social Insurance, Health Insurance, and Unemployment Insurance.