Inbound Travel Sale Executives

Job Description

A good Travel Consultant is focused on providing the best service/advice to our agents, has good product knowledge and keeps looking to improve it, has a professional mind-set and a passion for travel and work.

Job Description:

• Directly sell all tours and travel styles to B2B, B2C -English-speaking customers, prepare proposals and quotations for retail agents or direct clients.
• Establishing the annual and monthly sales objectives/Strategies in relation to the company’s business plan and monitoring the progress, reporting on it quarterly
• Design and customize tour programs and make quotations according to client's requests, and provide additional information to clients (about the destination and services) in order to boost sales
• Research and gather information to fully understand clients'/agents' requests and present options to meet their needs.
• Identify and take action to up-sell and promote all Asia Vietnam Travel’s destinations, Tailor-made tours, or any campaign.
• Take ownership of and monitor the individual sales process and follow up with clients/ agents to increase booking conversion.
• To define precisely guest requirements and ensure that the guest service offered corresponds effectively to their requests
• To provide after-sales service and in particular to ensure all guest complaints are taken seriously and discussed with the respective departments if necessary
• Negotiate fees and changes with clients/ agents (where necessary) to gain agreement.
• Send final confirmation and any travel documents or vouchers to clients/ agents.
• Send individual booking invoices to clients/ agents when bookings are confirmed, and to be in charge of client’s payments and debits.
• Maintain relationships/ constant communication with clients/ retail travel agents by ensuring personal service is optimized.
• To provide after-sales service and in particular to ensure all guest complaints are taken seriously and discussed with the respective departments if necessary
• To negotiate prices with the clients and certified by the Director of Sales & Marketing, Products and Company’s director
• Coordinate with other departments, and operations/ reservations to help solve problems for clients on the ground when required.
• Inspect, build, and quote new tours for Asiavietnamtravel.com Website
• Report to Management Team leader, Director of Company

Job Requirement

Qualifications for sales travel Specialist

• Bachelor’s Degree in Marketing, Sales, Hospitality or a related field is preferred

• At least 2 years of experience in Sales, Marketing, managing other sales personnel, developing comprehensive sales strategies, business, and sales plans

• Readiness for high work pressure

• Honest, Proactive, enthusiastic, and hard-working.

• Vietnam/Indochina Travel & Destinations background and Public Relations preferred

• Experience in commercial is a plus, preferably within a retail and/or consumer goods environment

• Brand Ambassador management experience is a plus

• Must have the ability to assimilate complex information, and data, from disparate sources and consider, adjust, or modify them to meet the constraints of a particular need

• Solid English verbal and written communication skills

WHAT WE CAN OFFER:

· Attractive Salary 10 up million per month + Commission, hot revenue, Performance reviews, (Will be discussed at the job offer stage)

· Social insurance after Probation time

· Competitive C&B package (Will be discussed at the job offer stage)

· Working in highly potential environment with various market segments around the world.

· Opportunities to challenge yourself with new markets and management/ leadership roles.

· Being part of the company training and coaching programs.

· Open and supportive working environment.

· Travel inspection trips in Vietnam and Abroad.

· Company trips, team-building activities, and parties quarterly