Recruiting IT Help Desk _`144 Cộng Hòa at FE CREDIT 2024

Location

Ho Chi Minh

Updated
23/12/2024
Industry
IT - Hardware / Network
Job type
Permanent

Salary
400 - 700 USD
Experience
1 - 3 Years
Job level
Experienced (Non - Manager)
Deadline to apply
22/01/2025

Benefits

Laptop
Insurance
Travel
Incentive bonus
Healthcare
Training Scheme
Salary review

Job Description

Maintain a high degree of customer service for all support queries and adhere to all service management principles
Take ownership of user problems and be proactive when dealing with user issues
Log all calls on the service desk system and maintain full documentation
Respond to enquiries from clients and help them resolved any hardware or software problems
Maintain a log of any software or hardware problems detected
Support users in the use of Computer equipment by providing necessary training and advice
Allocate more complex service issues to the relevant IT Support member

Job Requirement

University/College degree or equivalent, preferably in IT or Technical areas preferably in IT or Technical areas
At least 1 year experience in customer service experience in IT industry
Troubleshoot and resolve problems skills
Customer focus skill
Capable to work in a team as well as individual
Basic reading, writing in English

Work location

Ho Chi Minh

144 Đường Cộng Hòa, Phường 12, Tân Bình, Thành phố Hồ Chí Minh

More Information

Degree: College
Age: Unlimited
Salary: 400 - 700 USD

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Job level	Experienced (Non - Manager)
Salary	$ 400 - 700 USD
Deadline to apply	22/01/2025
Industry	IT - Hardware / Network
Experience	1 - 3 Years

IT Help Desk _`144 Cộng Hòa

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