IT Project Manager

Job Description

- Project Planning & Execution:

• Analyze project requirements and develop detailed project plans and timelines.
• Lead the end-to-end delivery of approved projects and programs.
• Ensure projects are completed on schedule and in compliance with regulatory and process requirements.

- Cross-Functional Management:

• Manage large-scale, cross-functional initiatives involving internal teams and outsourced IT vendors.
• Estimate work efforts, define milestones, allocate resources, and track deliverables.

- Monitoring & Risk Control:

• Track project progress, manage dependencies, and evaluate potential risks.
• Report regularly to stakeholders and senior management.
• Identify and escalate critical issues and ensure appropriate resolution.

- Stakeholder & Vendor Coordination:

• Serve as the central communication point between engineering, business analysts, business leads, and external vendors.
• Integrate activities by managing interdependencies and aligning priorities across functions.
• Oversee business aspects of engineering, including third-party software and vendor management.

- Process Improvement & Governance:

• Drive continuous improvement in project delivery and engineering processes.
• Implement best practices, templates, and tools to standardize and enhance project execution.
• Ensure change control and reporting processes comply with project management standards.

- Performance & Quality Management:

• Monitor performance metrics, gather feedback, and identify improvement opportunities.
• Ensure project quality and support teams in balancing priorities to meet strategic objectives.

Job Requirement

• Bachelor’s or Master’s degree in IT, Project Management, or related fields.
• At least 3 years of experience in a Project Manager or Tech Project Manager role, ideally within a software development environment.
• Preferred certifications: PMP, PMI-ACP, CSM, PCM, or equivalent.
• Practical experience with SDLC and Agile/Scrum methodologies; adaptable application to project needs.
• Proficient in project management tools (e.g., Jira, Asana, MS Project).
• Strong written and verbal English communication skills.
• Excellent presentation, negotiation, and interpersonal skills.
• Effective multitasking and time management.
• High emotional intelligence; able to motivate and influence across diverse functions.
• Independent, self-motivated, and proactive problem-solving mindset.
• Experience in managing Web, Mobile (Native App), and CMS projects is highly desirable.
• Familiarity with retail and e-commerce business processes is a plus.