IT Support Engineer

Job Description

• Administer and implement high-availability network and computing infrastructure technologies and services serving the users.
• Promote and enforce infrastructure standards for operations, security, and data integrity and for availability, performance, and capacity management.
• Provide support to technical team members in regarding to systems maintenance, implementation, and troubleshooting.
• Collaborate with regional and global team members.
• Provide leadership and assistance in the selection, set up, implementation and support of information technology solutions and business process change management to support the manufacturing environment Description for Internal Candidates.

Job Requirement

• BS degree in Information Science or related areas
• 2+ years of experience in PC and Network system support and administration, and end-user support.  Knowledge of desktop operating systems (Windows) and network operating systems, (Windows Server) as well as network and communication protocols.  Cisco certification (CCNA) and Microsoft certification (MCSA) desired.
• Good computer skills, experience with Microsoft Office programs including Word, Excel, Access, PowerPoint, Outlook Email and Internet Explorer.
• Strong troubleshooting and problem analysis skills
• Knowledge of network/server backup systems
• Good  knowledge of Microsoft Server Windows Operating Systems,  Network operating  systems (Microsoft 2008/2012/2016 Server)  and Data communication protocols/technologies preferred.
• Good customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.

What We Offer:

• Flexible Working Hours: Standard 40-hour workweek with flexible arrangements to support work-life balance and productivity.

• Free Shuttle Service: Staff transportation from Dong Nai and Ho Chi Minh City to our offices in Nhon Trach and VSIP1.

• Competitive Compensation Package: Competitive salary with annual reviews, plus allowances for accommodation, transportation, parking.

• Attractive Annual Bonus: From 1.96 to 4.00 months of salary, including the 13th-month bonus (effective for new offers from July 2025).

• Premium Health Insurance: Comprehensive BVH coverage for employees, with optional family inclusion.

• Employee Well-being & Development: Training programs, annual health check-ups, holiday gifts, travel opportunities, sports events, and more.

At Coherent, our people are the driving force behind our success. Through continuous improvement in talent acquisition and management, we deliver a seamless and inclusive experience that empowers individuals to thrive. Our commitment to diversity, equity, and inclusion ensures every candidate and employee is valued, supported, and positioned to make meaningful contributions to our mission and long-term growth.

Join Coherent and become part of a team, today.