Key Account Manager

Job Description

Detailed description of tasks and responsibilities:

· Manage communication with Vietnamese contacts in foreign companies (Mainly Japa- nese /European/Chinese etc)

· Build and maintain a relationship with Vietnamese key contacts from existing/new account.

· Regular communication and engagement with existing/potential customers to follow up.

· Develop new business from existing customers.

· Market research to identify and approach new potential companies for business de- velopment.

· Sales Administrative tasks such as creating quotation/ppt/report by our system as well as Microsoft tools per request from the line manager.

· Support operation team if any irregular case occurs and provide solutions to the cus- tomers.

· Perform transition between sales and product to implement SOP with operation team.

· Answering customer request and coordinating with operation team to provide solu- tions.

· Using CRM system to monitor and manage activities.

Job Requirement

Qualification Standards:

· University Degree preferable with general knowledge of international trade, Logistics and Supply chain.

· Three (5) years of experience in customer facing role.

· Strong in written & verbal communication in English.

· Microsoft tools especially with Excel and PowerPoint are must requirement.

· Attention to the detail.

· Comfortable networking with anyone.