Market Development Supervisor

Job Description

Knowledge

• Deep understanding of the company's products (features of each type) and their pricing.
• Awareness of company policies and quality objectives.
• Familiarity with company culture and international business etiquette.

Ensuring Business Targets

• Sales goals by month/quarter/year within the assigned national area.
• Brand awareness and product image across the responsible region.
• Distributor inventory levels and sufficient supply to meet demand nationwide.
• Product structure and market coverage in the assigned area.
• Expansion of distribution channels according to the company’s business strategy.
• Development of customer systems, customer orientation based on strategic goals.
• Strengthening collaboration with distributors in the responsible regions.
• Managing payments and recovering distributor debts in compliance with company policy.

Work Implementation & Control

• Representing the company when working with distributors to align on market-related tasks within the assigned territory.
• Organizing and deploying approved sales plans, volumes, and revenue targets across each region by month/quarter/year.
• Constructing, executing, monitoring, urging, and supporting approved plans.
• Forecasting distributor inventory; creating and monitoring monthly/quarterly/yearly import volume targets per the approved business plan from the Market Development Division.
• Building, classifying, expanding, and developing distribution and sales channels according to company strategy.
• Establishing, maintaining, and expanding solid relationships with customers through respective sales channels, steering customer orientation as per strategy.
• Overseeing and supporting distributor sales operations within the designated national area.
• Organizing, managing, training, coaching, and assisting Market Development Staff to achieve set goals.

Responsibilities

• Analyze and synthesize sales data and market trends to forecast market scale and propose strategic direction and future business plans.
• Display products and brand imagery at points of sale within the responsible market.
• Conduct monthly/quarterly/yearly evaluations of distributor performance (sales, payment, etc.).
• Inspect and monitor timely debt recovery from distributors nationwide.
• Research and develop products and product structures tailored to the market.
• Handle customer inquiries and complaints (policies, customer programs, goods) within assigned responsibilities.
• Collect and analyze market and competitor information.

Reporting Duties

• Submit weekly/monthly/yearly reports to the Head of Market Development Department.
• Provide updates on market status, customer activities, goods, and sales.
• Deliver analytical reports, market surveys, and research along with proposed solutions to the Head of Department.
• Complete ad-hoc tasks and other duties assigned by upper management.

Training & Supervision

• Guide and train subordinate staff, including managing/supervising distributor sales personnel.

Job Requirement

• University degree or higher in relevant fields (Business Administration, Economics, Foreign Trade, Marketing, etc.).
• Minimum of 2 years’ experience in a similar role.
• Strong communication and negotiation skills.
• Excellent problem-solving and decision-making abilities.
• Organizational and managerial skills with solid work control.
• Honest, confident, strong-willed, dynamic, and sociable personality.
• In-depth knowledge of distribution channels, fast-moving consumer goods (FMCG), international trade operations, payment procedures, and commercial law.
• Proficient in English across all four skills (listening, speaking, reading, writing).