Nomination CS Marketing

Job Description

• Handle and develop Nomination customer

• Handle the DDU/DDP/DAP case inquiry of Sales

• Check and arrange the schedule, collect booking note

• Input booking information & customer profile & make sure the remark info is correct and updated

• Daily handling, review shipment record, analyses the shipment status to Supervisor & Agent

• To coordinate with Overseas Agents for trouble cases and dispute

• Update buying rate on every 5th and 25th

• Sending the CONSOL sailing schedule of next month to agent & it at the end of month

• To control A/R and order risk with the accounting department. Monitor and ensure that Agent make prompt payment

• Develop WCA/JC agent (assist CONSOL team to negotiate the terms with agent)

• Sales Lead data organize, send, and follow up

• Assist Operation Team to organize the calling data of Nomination customer

• For the Nomination CS who cannot complete the designated targets, will need to assist Operation Team to do other tasks based on the instruction of HOD/GM

Job Requirement

• University/College graduation with major in Foreign Trade/ Economic/Import – Export (a notarized copy of degree will be required)

• At least 2 years of Customer Service experience in Freight Forwarder

• Good command of spoken & written English, Chinese is a plus

• Adequate computer skills - MS Office

• Highly self-motivated, self-confident

• Ability to work quickly and efficiently under pressure condition