Operation Assistant Manager (SOP)

Job Description

SOP Management

• Build up SOPs, Manual to assure for smoothly operation and manage all practices.
• Implement new ideas, subject, standard from HQ and assure it's properly launching as requirement of Managements.
• Build up Store Checklist so that Supervisor team can fulfill their responsibilities in monitoring activities, assure the standard & regulations are properly maintained and complied by Store's staff.
• Support the communication and training of SOPs to operational teams.
• Review, suggest, revise, consult, and re-write existing SOPs.
• Develop and define the terminology used in SOP documents so they are clearly understood by all audiences that read and/or use them.
• Review regulatory, SOP and other process documents for clarity and consistency.
• Apply established procedures and guidelines to the keeping of records and the preparation of standardized reports.
• Understand and execute oral and written instructions, policies, and procedures.

Business Analysis & Report

• Analyze numerical data to identify the nature and trend of Sales, including gross profit, inventory, stock, loss, basket size, items,….
• Evaluate (operational) risk performance and making report about warning of risk and forecast for new trends of market and product.
• Discuss and coordinate with the Store Manager of each store to improve the situations or solve the problems for adjustment
• Review monthly P&L, expenses breakdown of each Store to identify cost items need to be improved in term of expense control.