Operation Manager (Office Building - Property Management)

Job Description

Operation Manager, directly report to PM, will be in charge of supervising & coordinating with all sub-contractors such as janitorial service, security service, pest control service, landscaping service. Assist PM in providing administrative information and supervising daily operation tasks;

1. Administrative tasks

- Follow up sub-contractors’ contracts in all aspects;

- Assist PM in preparing & arranging events such as residence conference, Christmas party, Year End party, etc.

- Receive and resolve complaints from residents quickly & effectively;

- Accomplish and update procedures when needed;

- Plan working schedules for janitors and security guards;

2. Operation Tasks

- Remain working area clean and in order;

- Take responsible in working closely with sub- contractors in providing tools/ services and replacing tools/ staffs, ect.

- Negotiate with suppliers and ensure all the services are provided timely and professionally;

- Ensure that sub-contractors have to constantly apply working procedures for all maintenance contracts related to install equipment/ services and repair facilities;

- Liaise with engineering department to ensure proper maintenance for all services such as air-conditioning system, fire equipment, swimming pool, generator, security system and all shared building system;

- Accomplish all policies and procedures under PM’s guidance;

- Efficiently manage daily operation tasks;

3. Report

Monthly evaluation of sub-contractors submitted to PM for final approval;

Job Requirement

- Strong interpersonal, negotiation and communication skills, for liaising with colleagues, customers and other stakeholders;

- Ability to work with IT resources such as databases and spreadsheets, for the collection and management of information;

- Excellent communication, interpersonal and writing skills;