Partnership Manager

Job Description

1. Execute Partnership Activities

• Implement partnership expansion plans according to the direction and strategy set by the Head of Partnership.
• Search, approach and build relationships with potential partners in the fields of retail, banking, tourism, aviation, consumer services, etc.
• Support the negotiation process, prepare cooperation documents and coordinate with relevant departments to complete the signing.

2. Manage Existing Partners

• Monitor, operate and optimize the effectiveness of ongoing cooperation programs.
• Be the focal point for working with partners during the operation process: handling requests, exchanging content, adjusting terms, supporting communication - campaign operations.
• Ensure providing good partner services, maintaining stable and long-term relationships.

3. Market Monitoring & Analysis Support

• Collect information on the market, competitors, and consumer trends to support the team in proposing development directions.
• Synthesize data, prepare reports on the effectiveness of cooperation programs, and propose improvements.

4. Execute Partnership Initiatives

• Coordinate with relevant departments to implement co-branded programs, incentives or promotional campaigns.
• Monitor implementation progress, control output quality and ensure timelines are met.
• Monitor the actual situation and promptly resolve issues to ensure the program runs smoothly.

5. Contract & Financial Coordination.

• Review contracts, appendices and cooperation terms.
• Coordinate with the Finance department to monitor payments, reconcile invoices, and report revenue and expenses related to partners.
• Ensure financial processes are transparent, accurate and timely.

Job Requirement

A. Education & Work Experience

• Bachelor’s degree in Business, Management, Information Technology, Marketing, or related fields.
• At least 3-5 years of experience in partnership, business development, or similar roles, preferably within the airline, travel, or loyalty program industries.
• Strong knowledge of loyalty programs, products in the airline, travel, or related industries
• Familiarity with product management tools, data analysis, and product development platforms.
• Understanding of business development models and strategies for building long-term partnerships.

B. Skills & Personal Attributes

• In-depth understanding of customer needs, market trends, and business strategies.
• Excellent communication and negotiation skills, with the ability to engage and influence strategic partners and stakeholders.
• Strong project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.
• Creative thinking and strategic mindset to develop new product features and partnership initiatives that enhance customer and business value.

BENEFITS

• Competitive salary package (Base salary and performance bonuses).
• Probation period salary is 100% of the official salary.
• Comprehensive health and accident insurance.
• 15 days of annual leave.
• Provision of work equipment (Macbook/ Laptop, mouse, monitor, etc.).
• A creative and modern working environment.